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Teller Services


   
Give your front line the Teller Advantage
Comprehensive Teller Platform
With Summit Teller Advantage, tellers can perform even the most complex financial transactions quickly and efficiently. Up to five different transactions may be completed for a member at one time. Pop-up cash and check calculators simplify entry of detailed information.
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  • Multi-transactions, one entry
  • Intuitive navigation
  • Automated accuracy
Fast Access to Member Information
Enter an account number and surname and Teller Advantage automatically retrieves and displays the member’s information profile of personal information, shares and loan balances, and more.
 
  • Fast member lookup
  • Optional photo & signature ID available
Store and Forward Capability

Continue serving members and process transactions even when the system connection is interrupted and off-line. With the connection restored, tellers can easily review and quickly correct questionable transactions before posting the day’s activities.
 

  • Branch services never interrupted
  • Work off-line
  • Review & correct on-line
Online Journal with Easy Error Correction
All teller transaction activities are recorded in the online transaction journal. Previous transactions can be recalled, reviewed and, if necessary, corrected without re-entering of the transaction. Specific transactions can be quickly located with a convenient search capability.
  • Online journal
  • Comprehensive search
  • Recall, review & correct
Bank Secrecy Act
Tellers are automatically alerted whenever a member’s cash deposit exceeds the credit union’s defined limits. The system also prompts for special information to be recorded with large currency transactions. Periodic reports monitor all large currency activity.
  • Automatic alerts
  • Prompts with instructions
  • Monitoring reports

 

Shared Branch Support
Teller Advantage “acquires” shared branch transactions, routes them to the member’s home credit union for authorization and posting and prints a confirmation receipt. Shared branch issuer capabilities include on-line, real time authorization and transaction posting of your members’ transactions at a shared branch facility.
  • Fast and efficient
  • Extends credit union service area
  • Transactions authorized by your credit union
Auto-Archival of Checks and Receipts
Teller Advantage offers automatic archival of transaction and electronic receipts, including the member's signature.

 

  • Automated archival
  • Signature capture
   

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